Cancellation policy
Some items in our store may be offered as pre-orders. This cancellation policy explains how you can cancel a pre-order.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. Pre-orders follow the expected dispatch date shown for the product, rather than our standard 1-day dispatch timeline for in-stock orders.
You can cancel your pre-order any time before dispatch. See our returns policy for details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. Pre-orders follow the expected dispatch date shown for the product, rather than our standard 1-day dispatch timeline for in-stock orders.
You can cancel your pre-order any time before dispatch. See our returns policy for details on returns and refunds.